By Joseph Wong

As security technology advances rapidly, the uptake of advanced devices in property developments lags behind. Many property developers remain hesitant to move away from traditional security measures they consider sufficient for their projects.

However, when it comes to safety and security, one questions if the current measures are sufficient to protect residents especially those who lack the security of gated and guarded developments. Even then, it is not foolproof as robberies and break-ins have occurred even in higher-security residential enclaves.

Despite a marginal 1.1% decrease in the nationwide crime index in the first half of 2023, the total number of reported cases was significant, with 25,482 incidents from January to June last year. Notably, the reduction in crime rates has not been uniform, particularly evident in Selangor, where there was an increase of 758 cases or 5.84% compared to the previous year. In 2023, Selangor recorded a total of 13,740 cases, marking it as one of the states with the highest crime rates in Malaysia.

Regardless of these regional variations, the Royal Malaysia Police (PDRM) warns against complacency, emphasising the need for sustained efforts to continue reducing crime rates and ensuring public safety and security nationwide.

While developers are committed to enhancing security, they approach innovations cautiously, opting for established methods like security guards, CCTV surveillance, access cards, fingerprint scanners, electric fencing, perimeter fence intrusion detection systems and of late, face recognition technologies.

Privacy issues

However, technologies such as remote-controlled drones, body-worn security cameras and satellite tracking systems have faced resistance. Several developers express reservations about these gadgets, citing concerns over privacy infringement for residents.

“We rely on conventional security methods like barrier gates with card access and security guards,” said one developer. He said their reluctance to adopt drones or body-worn cameras for surveillance, stating: “These devices could potentially intrude upon residents’ privacy.”

Moreover, practical challenges associated with drones like limited battery life, the requirement for skilled operators and the high cost of maintenance and replacement in case of crashes are among the reasons for rejecting this technology. Despite reservations about privacy, some developers have resorted to aerial videography instead of drones.

The cautious approach among developers reflects a balancing act between improving security and respecting residents’ privacy concerns. As technology continues to advance, the property sector faces ongoing debates and decisions on integrating cutting-edge security solutions without compromising the comfort and privacy of those it aims to protect.

Several property developers also voiced concerns about potential misuse and privacy issues associated with drones equipped with cameras. “While drones could enhance monitoring capabilities, there is apprehension about privacy invasion,” said one. “Sophisticated gadgets like body-worn cameras are not yet essential,” he stated, highlighting their focus on strategically positioned security booths, patrolling guards and auxiliary police to maintain safety.

Limitation with drones

However, the adoption of drones, even for security purposes, faces significant hurdles due to ongoing developments in Malaysia’s drone regulations. The Department of Civil Aviation (DCA) restricts the usage of drones. 

Drones require a permit to operate under specific guidelines: They cannot be flown within 150m of areas designated for residential, commercial, industrial or recreational use, nor within 30m of individuals during take-off or landing. Clearance to fly does not imply unrestricted drone operation.

Applying for a permit also costs money. For drones 20kg and below, the cost is RM250 and for drones above 20kg, it is RM1,000. Non-compliance with these requirements could result in fines up to RM50,000, imprisonment for up to three years, or both, with companies facing fines up to RM100,000.

While technologies like drone surveillance pose privacy concerns, other technologies like smart doorbell cameras, biometric and smart locks, panic buttons and other multi-factor authentication devices are largely ruled out. Even low-tech items like anti-burglary doors and windows have been ruled out. 

Ironically, many developers offer smart homes but hardly any incorporate safety and security features. Most modern smart homes in the market allow for convenient living like switching on lights and air-conditioning before the owners arrive home but on security matters, it is left to the owners’ discretion.

Some owners install their own added security such as smart doorbell cameras which provide real-time video monitoring and motion detection alerts. With features like two-way audio and night vision, they enable homeowners to keep a vigilant eye on their property, deterring potential intruders and enhancing overall safety.

Others install alarm systems to detect break-ins with some going a step further by adding internal cameras or movement sensor devices to alert them of intruders. With the ability to remotely monitor and manage these systems via smartphone apps, users can enjoy greater peace of mind, even when away from home.

False sense of security

Most people give themselves a false sense of security with CCTVs but such devices are only deterrents to reduce the possibility of crime. CCTVs cannot stop a crime from happening but they can facilitate investigations and provide proof since any activity is recorded. And if security guards are monitoring the CCTV, they can provide help but only if they are fast enough.

It must also be said that safety and security devices extend beyond crime. For example, smart fire and carbon monoxide detectors leverage sensor technology and connectivity to provide early detection and alerts for potential hazards. With features like mobile notifications and remote monitoring, they help minimise risks and ensure prompt response in emergencies.

Residents need to play their role

Whether within or outside of their residential enclaves, residents should also remain vigilant and proactive in safeguarding themselves and their properties.

Firstly, maintaining awareness of one’s surroundings is paramount. Being mindful of suspicious activities or individuals in the vicinity can help preempt potential threats. This includes being cautious when entering or exiting one’s home, especially during late hours or in secluded areas.

Secondly, securing residential properties with robust measures is essential. This involves installing quality locks on doors and windows, ensuring proper lighting around the premises, and possibly investing in personal security systems to add to what is provided within their housing area or building. These measures not only deter intruders but also provide peace of mind to occupants.

Moreover, fostering a sense of community and neighbourhood watch can significantly enhance safety. Building rapport with neighbours encourages mutual support and vigilance, where residents can look out for one another’s well-being and promptly report any suspicious activities to local authorities.

In addition to physical security, maintaining cybersecurity is equally crucial in the digital age. Residents should be cautious about sharing personal information online, using strong passwords for devices and accounts as well as staying updated on cybersecurity threats. A major issue faced by many condominiums and service apartments is the rampant cloning of security cards, which invites the possibility of illegal entry by intruders. 

Lastly, staying informed about local safety protocols and emergency procedures can make a difference in times of crisis. Knowing whom to contact during emergencies and having emergency supplies readily available can mitigate risks and ensure swift response to unforeseen events.

Ultimately, by prioritising personal safety and security, residents not only protect themselves but also contribute to creating safer and more resilient communities for everyone.